Shubhangi Raaj has the following Shipping policy. Under this policy:

 

1. Shipping Locations

 

• We currently ship jewellery within India and internationally to selected countries.

• Please check our shipping destinations at checkout to confirm availability.

 

2. Processing Time

 

• Orders are processed within 1-3 business days (Monday-Friday, excluding holidays).

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3. Shipping Rates

 

• Domestic Shipping:

  • Standard Shipping: Calculated at checkout (3-4 business days).

• International Shipping:

  • Standard International Shipping: Calculated at checkout (7-14 business days).

  • Free standard shipping on orders automatically calculated at checkout for domestic and international orders.

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4. Shipping Carriers

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• We partner with reliable carriers to ensure your jewelry arrives safely and on time.

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5. Order Tracking

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• Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the carrier’s website.

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6. Customs, Duties, and Taxes

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• International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.

• These charges are the buyer’s responsibility and are not included in our shipping charges.

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7. Delayed or Lost Packages

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• While we strive to meet all delivery timelines, delays can occur due to unforeseen circumstances. If your package is delayed or lost, please contact us at shubhangiraaj@gmail.com for assistance.

• We are not responsible for delays caused by customs, natural disasters, or carrier issues.

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8. Shipping Address

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• Please ensure your shipping address is correct.

• We are not responsible for orders delivered to incorrect addresses provided by the customer.

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9. Damaged Items

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• If your jewellery arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the damaged item and parcel opening video is mandatory.

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10. Returns and Exchanges

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• For details on returns and exchanges, please refer to our Return Policy.

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